Papps Cock

Privacy Policy

Papps Cock & Co is committed to protecting and respecting your privacy and security.

This privacy policy sets out how Papps Cock & Co collects, uses and protects any information that you give us when you use this website and share information either electronically or in person with us.

“Personal Data” refers to information that lets us know specifically who you are; it is information that identifies you (e.g. name, address, email address). In general, you can browse our website without sharing any of your personal data with us. Should we ask you to provide personal data when using this website, electronically or in person, then you can be assured that it will only be used in accordance with this privacy statement.

Papps Cock & Co may update or change this policy from time to time by updating this page. Please check this page frequently to ensure you’re comfortable with how we collect and use your data. This page was last updated on 01 September 2021.


We may collect the following information:


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Where we have gained your clear consent, we will also use your data to provide you with information about other goods and services that we offer, which are similar to those that you have already enquired about or are certified for. You can withdraw this consent at any time (See ‘Marketing’ for more information).

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

In the course of providing contractual services to you, we may need to share your information with our relevant partners, such as consultants, contractors and service providers. Each of these will be contractually obliged to keep your data secure and confidential.

We will only keep personal data about you for as long as we reasonably need to.


Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

WHERE THE DATA WILL BE HELD (i.e. inside or outside the EU area)

The data will be held in the UK.


We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have robust physical, electronic and managerial procedures and controls in place to safeguard and secure the information we collect. In the unlikely event that a breach occurs, we’ll take appropriate steps to minimise the impact and will notify you accordingly.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps the web application to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website makes use of cookies to monitor visitor sessions so we can analyse which pages are most popular and how a visitor is using the site. This helps us identify improvements we can make to the website in order to tailor it to our customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you. It is an anonymous identifier which does not contain any personal data and is not linked to any other information you may choose to share with us during your visit.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may affect the full functionality of the website.


When you give us your personal data by completing the enquiry form on our website, you will be offered the opportunity to opt in to receiving our marketing communications via email. Our marketing may include information about our products and services, news or offers. We’ll never send you any unlawful marketing or spam.

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by sending an email to


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


You can ask us what personal data we hold on you at any time by emailing us at you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at or write to us at Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ. We will promptly correct any information found to be incorrect.

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If you’ve got a construction, refurbishment or renovation project in mind, we’d love to work with you.

Simply fill in the form, give us a call or drop us an email to arrange a free, no obligation consultation.

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